Posts Tagged ‘high performance’

Learning to lead learning

Monday, February 22nd, 2010

Another piece of research, published by Good practice Ltd (www.goodpractice.com) explores how managers learn and stresses the strong link between learning and performance.  It reveals that most learning is informal on-the-job learning, very much about how to get better at doing the job.

This supports what we have always stressed, that the best medium of learning is the work to be done. Indeed the meta-levels of such learning are about re-focusing the work to be done to better meet it’s purpose and then evolving the purpose itself – raising the game!

We see this phenomenon in competitive sports (witness the winter Olympics) where people learn to perform and then learn to be among the leaders before, just possibly breaking new ground and learning to take things to a new level. Everyone has a quest to be as good as they can be and therefore has an appetite for learning.

Not all learning is of the same kind.  We need first to learn how to do a job and then how we need to learn to change in ourselves, in order to do it better.  Finally we enable the whole process to become more fit for the world.  In hierarchical control and command organisations, these three levels of learning are often divided.  Those low in the hierarchy are expected to just do as directed.  Middle level people have the job of getting people to get better results. Only the top folk occasionally think about the name of the game.  This division fails to tap into the creative potential of the vast majority of people.  How much better that senior people devolve all three learnings throughout the organisation.  The work of leadership is to lead learning.

So how does this happen?  If leaders are not leading learning, what are they doing? How can people be encouraged to have an appetite for learning and meta-learning?

High Performance Teamwork

Monday, August 10th, 2009

We hear a lot about team building but often what is on offer is little more than a shared adrenalin rush. Getting excited together or sharing adversity can develop a kind of bonding.  However, this seems far short of what is needed for high performance teamwork and far short of what can be achieved.

High performance at work requires high levels of mutual support and trust but also requires high levels of attuned awareness and mental capability.  How well can members of the team think together?  To what extent are they sensitive to what is happening outside the team and within it?  How well are they able to learn as they go, re-inventing their mental models to match emerging changes in their environment? How is each team member able to contribute and develop their potential?

This suggests the need for a kind of team development that is much more subtle and sophisticated than most providers aspire to.  Such team development is not about having a good time together (though that might be a by-product). It will enable people to relate better, to think better, to better grasp complex issues, to see the forest as well as the trees, to respond creatively to challenge.

Teamwork

Teamwork